Now accepting new clients in Boise & Surrounding Areas · Call Us: 208-297-3601
Harbor Grove driver assisting patient
Available 7 Days a Week · Boise & Surrounding Areas

Compassionate Care.
Dependable Service.

Safe, dignified non-emergency medical transportation for seniors, wheelchair users, dialysis patients, and anyone who needs a reliable ride to their appointment.

Licensed & Insured Insurance Accepted CPR-Certified Drivers ADA-Compliant Vehicles
0%
On-Time Commitment
7 /7
Days a Week
0+
Service Types
Private
Pay & Facility Billing
We Accept Facility Billing Private Pay Facility Contracts Third-Party Insurance
What We Offer

Transportation Built Around
Your Medical Needs

From wheelchair rides to stretcher transport — we have the right vehicle and trained team for every situation.

Wheelchair Transport

ADA-compliant vehicles fully equipped to transport wheelchair users safely and comfortably to any appointment.

Gurney Transport

Stretcher transportation for clients who are bedridden or unable to sit, with trained attendants ensuring maximum comfort.

Dialysis Transport

Consistent, on-time rides for dialysis patients who need regular, dependable transportation built around their treatment schedule.

Hospital Discharges

Safe, coordinated transport home after your hospital stay. We work directly with discharge teams for seamless transitions.

Senior Transport

Patient, compassionate door-to-door assistance for seniors heading to routine or specialist medical appointments.

Rehab & Facilities

Reliable transport for rehab centers, nursing homes, assisted living facilities, and outpatient clinics across Treasure Valley.

Medical Facilities

We partner with hospitals, imaging centers, and specialty clinics to provide reliable transport for their patients.

Flexible Scheduling

Same-day, next-day, or recurring rides. We accommodate last-minute requests and set up standing transport schedules.

Happy patient with Harbor Grove

"Safe, dignified transport to every appointment — that's our promise to every single client."

Harbor Grove Care & Mobility Team
Who We Serve

Transportation for
Those Who Need It Most

We serve anyone who needs safe, professional medical transport — regardless of age, mobility level, or condition.

Seniors & Elderly
Patient, caring transport for routine and specialist visits.
Individuals with Mobility Challenges
ADA vehicles, trained staff for wheelchairs and stretchers.
Dialysis & Chronic Care Patients
Dependable recurring rides fitting your treatment schedule.
Hospitals & Discharge Teams
We coordinate with your team for smooth, safe discharges.
Nursing Homes & Assisted Living
Trusted partner for facilities needing resident transportation.
About Us

Our Story

HarborGrove Care & Mobility was founded on a simple belief: every person deserves to be treated with dignity, compassion, and respect.

Harbor Grove Care team

"To many people, they were just bicycles. To us, they were a reminder that even the simplest acts of kindness can change someone's life."

Harbor Grove Founders

Long before HarborGrove existed, those values were part of our everyday lives.

We were born and raised in Ethiopia, where caring for others—especially elders—is deeply rooted in the culture. From a young age, we were taught that serving others isn't just an act of kindness; it's a responsibility. Respecting our elders, helping our neighbors, and treating every person with compassion were simply part of who we were.

In 2011, our lives changed forever when five of us were adopted by a loving family here in Idaho.

Arriving in a new country brought many challenges. We spoke very little English, everything around us was unfamiliar, and we were learning how to navigate a completely different world. Yet from the very beginning, the people of Idaho welcomed us with open arms. Teachers, neighbors, churches, and complete strangers showed us patience, generosity, and kindness that we will never forget.

One memory has stayed with us ever since.

As children, we loved riding bicycles, but we didn't have any of our own. One afternoon after school, we came home to find five beautiful bicycles waiting on our front lawn. Someone in our community had quietly noticed a need and chose to meet it without expecting anything in return.

To many people, they were just bicycles.

To us, they were a reminder that even the simplest acts of kindness can change someone's life.

That moment became part of who we are.

It taught us that when people are treated with dignity, generosity, and compassion, they don't just remember the gift—they remember how they were made to feel.

Today, HarborGrove Care & Mobility exists because we want to create that same feeling for others. Whether we're taking someone to a medical appointment, helping a client safely into one of our vehicles, or simply sharing a conversation during the ride, we believe every interaction is an opportunity to serve with kindness.

Transportation is what we do.
Caring for people is who we are.

Our hope is that every person who rides with HarborGrove feels valued, respected, and cared for—because that's the same kindness that was once shown to us.

Our Core Values

What We Stand For

Compassion

We care for every client the way we would care for our own family.

Respect

Every person deserves to be treated with dignity regardless of age, ability, or circumstance.

Reliability

When someone depends on us to get to a medical appointment, we understand what's at stake.

Integrity

We believe trust is earned through honesty, professionalism, and consistency.

Harbor Grove Care & Mobility transport van
Why HarborGrove?

The Difference You'll Feel

Safe Transportation
ADA-compliant vehicles, trained drivers, and strict safety protocols on every trip.
Friendly Drivers
Background-checked, CPR-certified, and genuinely kind people who enjoy serving others.
Clean Vehicles
Regularly sanitized and well-maintained for your comfort, health, and peace of mind.
Professional Service
Punctual, courteous, and consistent — the level of service you'd expect from a team that truly cares.
Personalized Care
We take time to understand each client's needs — no two people or trips are treated the same.

We believe transportation is more than getting someone from Point A to Point B. It's an opportunity to make someone's day a little easier and remind them they matter.

Giving Back

Community Care Sundays

When five of us arrived in Idaho from Ethiopia, we spoke very little English. Our community welcomed us with kindness that changed our lives. One afternoon we came home from school to find five bicycles waiting for us on our front lawn. Someone saw a need and quietly met it. We've never forgotten that act of generosity.

Community Care Sundays is our way of paying that kindness forward.

What Is Community Care Sunday?

One Sunday each week, HarborGrove serves a different Treasure Valley community by offering a limited number of complimentary rides.

First Sunday
Boise
Serving the Boise community
Second Sunday
Meridian
Serving the Meridian community
Third Sunday
Kuna
Serving the Kuna community
Fourth Sunday
Nampa
Serving the Nampa community
Eligible Trips
  • Church services
  • Grocery shopping
  • Prescription pickup
  • Visiting a loved one
  • Community events
  • Essential appointments
Program Guidelines
Limited number of rides each Sunday
Up to 15 miles one way
Advance reservation required through our website
Subject to driver availability
One ride per household each Community Care Sunday (unless capacity allows)
Reserve a Community Ride
Want to Support Our Mission?

Community Is Strongest When We Care for One Another

If our story resonates with you, we invite you to join us in making a difference in the lives of others. One meaningful way to give back is by supporting organizations like the Meridian Senior Center, a nonprofit dedicated to enriching the lives of seniors in our community through connection, resources, and compassionate care. Whether through volunteering, donating, or simply spending time with an older neighbor, every act of kindness makes a lasting impact.

As HarborGrove continues to grow, we also hope to extend that same spirit of compassion to seniors in Ethiopia, where many older adults have little support beyond their immediate families. Our vision is to give back to both the community that welcomed us with open arms and the country where our journey began.

We believe kindness has a ripple effect.

Someone once changed our lives with five bicycles sitting on a front lawn.

Today, we're simply trying to create that same feeling for someone else—one ride at a time.

Our Promise

Our Commitment to You

Every trip. Every client. Every time.

Reliable & Timely Transportation

We prioritize punctual pickups and timely arrivals for every trip. Medical appointments can't wait — and neither should you.

Compassionate Patient Care

Every client is treated with dignity, patience, and respect. We believe compassion is not optional — it is the standard.

Professional Drivers

Our team is trained, background-checked, CPR-certified, and safety-focused. Courtesy and professionalism are non-negotiable.

Clean & Safe Vehicles

Our vehicles are regularly maintained, thoroughly cleaned, and ADA-equipped to ensure your comfort and safety on every trip.

Responsive Communication

We keep facilities, families, and clients informed throughout the transportation process. You're never left wondering.

Flexible Payment Options

We work with private pay, facility contracts, and third-party insurance so transportation is never a barrier to the care you need.

Getting Started

Book Your Ride in 4 Simple Steps

Scheduling is fast and easy. We respond within minutes and confirm everything before your trip day.

1
Call or Text Us

Reach us at 208-297-3601 any time — day or night, 7 days a week. We're always ready to help.

2
Share Your Details

Give us your pickup address, destination, appointment time, and any mobility or medical requirements.

3
Get Confirmation

We confirm your booking and send driver details before your ride day. No surprises, no stress.

4
We Pick You Up

Your driver arrives on time and escorts you safely door-to-door to your destination and back home.

What Our Clients Say

Trusted by Clients Across the Treasure Valley

Real reviews from real people who trust us with their transportation needs.

K
Keanu Hamilton
5 reviews · a week ago
★★★★★

"I called HarborGrove when I had my knee surgery and they took such a great care of me. The driver was so polite and very so caring. I'll definitely recommend them to anyone."

S
Simale Ambo
3 reviews · a week ago
★★★★★

"I had such a wonderful experience with HarborGrove. When I called on short notice to arrange a ride for my client, the owner personally took the time to help me, which meant a lot. They arrived early, and the staff was incredibly kind and caring throughout."

See All Reviews on Google

Love our service? Leave us a review — it means the world to us.

Request a Ride

Ready to Schedule
Your Transportation?

Fill out the form and we'll reach out to confirm your booking within minutes. Prefer to talk? Call or text us directly.

Request a Ride

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We'll call or text you within minutes to confirm. No spam — ever.

Ride Request Received!

Thank you! We'll call or text you at the number provided within minutes to confirm your booking details.


Need Immediate Help? Call 208-297-3601
FAQ

Frequently Asked Questions

Everything you need to know before booking your first ride.

What payment options do you accept?
We accept private pay, facility contracts, and third-party insurance. Call us and we'll walk you through your options and set up the right billing arrangement before your first trip.
How far in advance do I need to book?
We recommend booking at least 24 hours in advance to guarantee availability. However, we do our best to accommodate same-day requests — just call us and we'll let you know right away if we can help.
Can a family member ride along?
Yes. One attendant or family member may accompany the client at no additional charge, subject to vehicle capacity. Please mention this when booking so we can make the appropriate arrangements.
What if I need to cancel or reschedule?
We understand plans change. Please notify us at least 2 hours before your scheduled pickup to avoid any cancellation fees.
Do you provide return trips?
Absolutely. We can arrange round-trip transportation so you don't have to worry about finding a ride home after your appointment. Just let us know when booking and we'll schedule the return trip as well.
Are your vehicles wheelchair accessible?
Yes. Our fleet includes fully ADA-compliant vehicles with wheelchair ramps, securement systems, and adequate space for mobility devices. We also offer stretcher transport for clients who cannot sit upright.
What areas do you serve?
We currently serve Boise, Meridian, Nampa, Eagle, Caldwell, Kuna, Star, and surrounding Treasure Valley communities. Not sure if we cover your area? Call us at 208-297-3601 and we'll let you know right away.
What types of appointments do you cover?
We transport clients to any non-emergency medical appointment — doctor visits, dialysis, physical therapy, specialist consultations, lab work, imaging, hospital discharges, and more. If it's medical and non-emergency, we can help.
Service Area

Proudly Serving Boise
& the Treasure Valley

We provide NEMT throughout the Treasure Valley. Don't see your city? Call us — we'll do our best to accommodate you.

Boise Meridian Nampa Eagle Caldwell Kuna Star Treasure Valley
Not sure if we cover your area? Call us at 208-297-3601 and we'll confirm availability right away.
Harbor Grove Care & Mobility transport van
Ready to Ride?

Getting You There,
Safely and With Care

Book today — we respond fast, confirm quickly, and show up on time every single time.

Call Now Book a Ride